Welcome to IXORA World's Privacy Policy. This Privacy Policy
outlines how IXORA General Trading LLC, a company registered in the United Arab
Emirates with company registration number 825479, collects, uses, stores, and transfers
your personal information. We value your privacy and are committed to
protecting your personal data. Please read this Privacy Policy carefully to
understand our practices regarding your personal information and how we will
treat it.
INFORMATION WE COLLECT
We may collect, use, store, and transfer different kinds of
personal information about you, which we have grouped together as follows:
Identity Information, including your first name, last name,
username or similar identifier, and title.
Contact Information, including your billing address,
delivery address, email address, and telephone numbers.
Financial Information, including bank account and payment
card details.
Transaction Information, including details about payments to
and from you and other details of products and services you have purchased from
us.
Technical Information, including internet protocol (IP)
address, your login information, browser type and version, time zone setting
and location, browser plug-in types and versions, operating system and
platform, and other technology on the devices you use to access our websites.
Profile Information, including your username and password,
purchases or orders made by you, your interests, preferences, feedback, and
survey responses.
Usage Information, including information about how you use
our websites, products, and services.
Marketing and Communications Information, including your
preferences in receiving marketing from us and our third parties and your
communication preferences.
HOW WE COLLECT YOUR INFORMATION
We collect information about you in several ways, including
when you:
Register as a new customer.
Process and deliver your order.
Manage our relationship with you, including notifying you
about changes to our terms or privacy notice.
Enable you to partake in a prize draw, competition, or
complete a survey.
Administer and protect our business and this website.
Deliver relevant website content and advertisements to you.
Use information analytics to improve our website, products/services,
marketing, customer relationships, and experiences.
Make suggestions and recommendations to you about goods or
services that may be of interest to you.
MARKETING AND PROMOTIONAL OFFERS
We want you to be able to make choices about how we use your
personal information, especially when it comes to marketing and advertising.
You’ll receive marketing communications from us if you’ve requested information
from us (e.g., by signing up for our newsletter) or if you’ve purchased
products from us and haven’t opted out of receiving marketing. If at any time
you change your mind and don’t want to receive marketing messages from us, you
can tell us to stop.
SHARING YOUR INFORMATION
We use a number of different suppliers to provide elements
of our service for us, including IT suppliers, payment processors, fulfilment
companies, email marketing platforms, and enterprise management platforms. In
some circumstances, we’re legally obliged to share personal information with
third parties, such as to comply with a court order. Other times, we share
personal information to protect the rights, property, or safety of us or
others, such as to prevent fraud and reduce credit risk. In any scenario, we’ll
satisfy ourselves that our sharing is lawful.
HOW LONG WE KEEP YOUR INFORMATION
We’ll only keep your personal information for as long as
reasonably necessary to fulfill the purposes we collected it for, including for
the purposes of satisfying any legal, regulatory, tax, accounting, or reporting
requirements. We might keep your personal information for a longer period in
the event of a complaint or if we reasonably believe there’s a prospect of
litigation in respect to our relationship with you.
RETENTION, DELETION, AND ACCESSIBILITY
To request the deletion of your data, please send a request
to info@ixoraworld.com. We will delete your data as soon as reasonably possible
in the following cases:
When your data is no longer necessary for a legitimate
business purpose that is consistent with these Terms and all other applicable
terms and policies.
If we stop operating the product or service through which
your data was acquired.
When we receive a request from a user to delete their data
or the user no longer has an account with us (unless the data has been
aggregated, obscured, or de-identified).
When required by applicable law or regulations.
CONTACT US
If you have any questions about our Privacy Policy or would
like to exercise your data protection rights, please contact us via the contact
form or send an email to info@ixoraworld.com.