Delivery terms and conditions
If there are delays in the delivery caused by the supplier, the carrier or any other third party, contact our Customer Service Team and we will assist you. If there is a substantial delay you may end the contract and ask for refund.
We deliver to the countries listed on the Online Store, subject to our absolute discretion, (“International Delivery Destinations”). However there are restrictions on some goods for certain International Delivery Destinations, so please review the information on the Online Store carefully before ordering goods.
If you order goods from the Online Store for delivery to one of the International Delivery Destinations, your order may be subject to import duties and taxes which are applied when the delivery reaches that destination. Please note that we have no control over these charges, and we cannot predict their amount.
You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order.
www.ixoraworld.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Due to the current situation of the COVID-19 outbreak, your order may take longer to get delivered. We are closely monitoring the situation and we will keep you updated.
FREE Home delivery in the UAE for orders above AED200
FREE Worldwide shipping for orders above AED500